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An Air India spokesperson said arrangements are being made to fly the passengers to Delhi at the earliest while options of cancellation with full refunds and complimentary rescheduling to another date have also been offered to passengers.
“Air India flight AI389 operating from Ho Chi Minh City to Delhi on September 13, 2024, has been cancelled due to operational reasons,” the spokesperson said in a statement and added that hotel accommodation has been provided to the passengers.
A source said there was some technical issue with the aircraft and later the crew exceeded the flight duty timings. Subsequently, the flight was cancelled.
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