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Air India has instituted an inquiry into the incident and the ground staff involved have been derostered, the airline’s spokesperson GP Rao said.
There were no injuries sustained in the accident, according to Air India.
The incident happened around 11 am when Shanghai-bound AI 348 was parked at IGI. An electronic tow truck carrying luggage of passengers rammed into one of the engines of the Boeing 787 aircraft.
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“The electric tow tug carrying baggage came in contact with the engine of a parked aircraft. The aircraft is being inspected for any damage,” Rao said in a statement.
He added that an alternative aircraft was arranged for the flight, which took off from here after a delay of 45 minutes with nearly 210 passengers.