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The customer, Rajesh Kumar, was seriously injured and admitted to the district hospital while the guard has been taken into police custody, Superintendent of Police (City) Ravindra Kumar said.
Rajesh Kumar had come to the bank for some work at around 11:30 am when an altercation took place with the guard, Keshav Prasad Mishra, who in anger shot at him, the SP said.
According to eyewitnesses, the guard was heard repeatedly shouting before he was taken into custody that the customer was trying to force his way inside without a mask and abused him when he was checked for it. He also said that he had to open fire when the customer forcibly entered.
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Geeta Bhusal, senior manager of Bank of Baroda Junction Road branch said the forensic team of the police is checking the CCTV footage. The exact status of the incident will be known only after watching the footage, she added.
After receiving information about the incident, IGP, Bareilly Range Ramit Sharma, SSP Rohit Singh Sajwan, SP City Ravindra Kumar and others reached the spot and the forensic team has started investigation.