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The woman identified as Meera (77) registered a complaint at the CEN police station in this regard.
On January 27, Meera received a call from a stranger who claimed to be a bank employee and informed her that she needed to update her KYC details for her bank account.
The caller provided Meera with a number to call customer care for an update. When Meera called the given number and inquired about the KYC update, the person on the other end of the line instructed her to provide the OTP number she received on her mobile phone.
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