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The incident is said to have happened on February 27 and a complaint was filed by a cabin member of that Dubai-Delhi flight to the Directorate General of Civil Aviation (DGCA).
The official on Friday said DGCA is conducting an investigation into the matter.
The investigation team will examine the relevant facts from the technical and safety standpoint, the official added.
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Unauthorised people are not allowed to enter the cockpit and such an entry will be in violation of safety norms.
There was no comment from Air India on the incident.