City resident loses Rs 3.1L in KYC update scam

08:37 AM May 26, 2023 | Team Udayavani |

Mangaluru: A city resident fell victim to a bank KYC updation fraud and lost Rs 3.1 lakh to a scammer posing as a bank official.


According to the complaint registered at the CEN police station, the person received a message on his mobile phone on May 24, stating that his bank account had been blocked due to incomplete KYC (Know Your Customer) details. The message asked the account holder to update their KYC to reactivate the account.

Shortly after receiving the message, the victim received a phone call from an unknown individual claiming to be a KYC updation officer of the bank. The imposter asked for identification details for completing the verification process, to which the victim complied, and shared the requested information.

The fraudulent caller then proceeded to ask for the victim’s credit card and debit card numbers and later requested the One-Time Password (OTP) sent to the victim’s mobile phone for the final step of the KYC update.

With access to the OTP, the scammer siphoned off a total of Rs 3.1 lakhs from the account in multiple transactions.


The case has been registered at the CEN police station and an investigation is underway.


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