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Prof. Parvadhavardhini Gopalakrishnan, Principal, WGSHA welcomed the gathering and spoke on futuristic technological concepts like virtual reality, space travel and teleportation and its impact on hospitality Industry. The Keynote speaker, Mr. Gyan Bhushan, Economic Adviser, Ministry of Tourism, Government of India & Chief Executive Officer, National Council for Hotel Management and Catering Technology shared his views on the issues and challenges faced by HR in the industry, including skill levels, manpower requirements and communication. He highlighted various initiatives taken by the Ministry of Tourism such as 24×7 toll free multilingual language information helpline, issuing e-visa to international tourists, e-ticketing at monuments, Swachh Paryatan and so on.
Chef Alexander Lee Sanchez from California, former Executive Chef of The Table, Mumbai took the audience through his journey to becoming an eminent chef and gave an insight on entrepreneurship and the various challenges that come with it. “Struggle, dedication, patience and perseverance” are the prerequisitess for becoming a chef,” he emphasized.
Mrs. Monica Suri, General Manager of Marriott Jaipur engaged the students by using various hash tags like ‘#bae’, ‘#yolo’, ‘#mirl’ as a pretext to all key points of her presentation and emphasized on how an individual can use these terminologies in terms of hospitality and tourism. Other resource persons who spoke were: Mr. Ramesh Takulia, Learning and Development Consultant, Taj Hotels, Delhi; Mr. Vineet Mishra, General Manager, JW Marriott, Pune and Mr. N Krishnan, Ex-General Manager, ITC Kakatiya, Hyderabad. Chef Thiru, Vice Principal WGSHA gave the vote of thanks.