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Passenger deplaned from Delhi-New York flight for not adhering to crew instructions: American Airlines

07:24 PM Feb 05, 2023 | PTI |

New Delhi: American Airlines said on Sunday it deplaned a ”disruptive” passenger from its flight to JFK Airport in New York from the Indira Gandhi International Airport here allegedly for not adhering to the crew’s instructions.

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Aviation safety regulator Directorate General of Civil Aviation (DGCA) has sought a report on the incident, which took place on January 30, a senior DGCA official said.

”On January 30, prior to the departure of American Airlines flight 293 from Delhi (DEL) to New York (JFK), a disruptive customer was removed from the aircraft for failure to follow crew member instructions,” the airline said in a statement.

American Airlines also said it has reached out to the customer ”to refund the unused portion of their ticket.”

”We have sought a report. We are looking into the incident,” the senior DGCA official told PTI.

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