Bengaluru: App-based ride hailing app Rapido has introduced the “5 Nahi Toh 50” guarantee auto campaign, which promises confirmed auto allocation within 5 minutes of booking.
A release from Rapido said that the offer has been rolled out in major cities like Delhi, Mumbai, Chennai, Pune, and Bengaluru.
According to Rapido, this unique initiative promises users confirmed auto allocation in 5 minutes of search time. In case of any delay, 50 Rapido coins as a reward.
This approach seeks to address commuter frustrations, especially among women facing challenges in promptly securing autos, the company said.
Pavan Guntupalli, Co-founder of Rapido, stated, “At Rapido, we constantly strive to enhance the commuting experience for our customers. By introducing the ‘5 Nahi Toh 50’ guarantee, we aim to address the common frustration of commuters waiting for an auto, revolutionising people’s commute and providing a unique and rewarding experience. The move will also ensure a safer commute for women passengers who will not get stuck searching and negotiating with other autos.”
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