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The victim identified as Poornima received a letter through the post. The envelope had a multi-colored scratch card and letters from Naaptol, an online store.
The letter asked her to scratch the card and call a WhatsApp number if she had won any gift. On scratching the lottery ticket, the complainant saw that she had won Rs 14.8 lakh.
As instructed, she gave a call to the WhatsApp number. The purported Naaptol executive told Poornima that she must transfer money in phases to encash the amount.
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