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The fire brigade received the call about the blaze in the basement of Indraprastha Mall on S V Road in Borivali West around 3 am, he said.
“The mall is a three-storey structure, excluding the basement. The fire started from the basement and spread to the two floors,” he said.
The official said that the blaze was initially categorised as level-2 fire, but was tagged as level-3 around 4 am and then level-4 at 6.25 am.
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“Thick black smoke enveloped the surrounding area and it was visible from a distance,” the official said.
The fire-fighting operation is still on, he said.