Hero MotoCorp launches 24×7 roadside assistance program for customers

Two-wheeler market leader Hero MotoCorp on Friday said it has launched a 24×7 roadside assistance (RSA) program for its customers across the country.

The RSA can be accessed through a toll-free number or the Hero Customer App to get a variety of services including on-call support, repair on the spot, tow to the nearest Hero workshop, fuel delivery in case of fuel run-out, flat tyre support, battery jump-start, on-demand accidental assistance, and key retrieval support.

Customers can enroll for the RSA program through their nearest Hero MotoCorp authorised channel-partner at an inaugural annual subscription fee of Rs 350, the company said in a statement.

Commenting on the launch of the programme, Hero MotoCorp said it is “constantly engaged in providing superior value to its customers through its products and services. With this latest convenience service, Hero customers will be able to ride across the country without any worries.”

The company is also organising a mega service carnival for its customers across the country at authorised Hero customer touchpoints at more than 6,000 locations till October 10, 2020.

Customers can avail a discount on service labour charges, free washing, polishing, nitrogen filling besides exchange offers up to Rs 3,000 on new vehicle purchase, it added.