Karnataka govt sets up helpline for complaints on Hospitals denying Covid-19 treatment

Bengaluru: The Karnataka government has set up a toll-free round-the-clock helpline to lodge complaints about hospitals refusing to accept suspected coronavirus cases.

Medical education minister K Sudhakar on Sunday warned private hospitals of action if they denied admission to coronavirus patients or declined to carry out swab tests.

“If denied admission, the patient can call 1912. It is a 24×7 helpline number. Whoever calls the number will get immediate relief,” Sudhakar briefed reporters here.

Reminding people that at least 50 per cent beds in the private hospitals are reserved for COVID-19 patients under state government’s quota to treat them free of cost, the minister said people getting admitted in such hospitals can avail benefits under the Suvarna Arogya Suraksha Trust.

For those going to the private hospital unwilling to avail benefits under the government quota, there is a cap on the rates too, he added.

A senior IAS officer has been appointed as a nodal officer to oversee the functioning of laboratories across the
state.

The minister stressed that the private labs have to play a proactive role.

Noting that the state has established 80 labs, which is 10 per cent of the total labs in the country, he said, “We have tested 6.5 lakh people (so far).”

“The government has not collected even a penny from even a person. We have fixed the rate for testing in the private labs, which is Rs 2,200. It is a dynamic rate, which will come down in the coming days,” the minister said.

Pointing to most swab tests being conducted by the government labs, Sudhakar said the private sector has to bear 60 per cent of the burden.

“Now we have made a rule. If they (private hospitals) don’t test the samples sent to them, then we will initiate action against them,” he added.

The minister appealed to the people not to panic due to coronavirus as it was not as deadly as has been projected.