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Singh, who continued to oversee the mammoth operations of ensuring that fuel reaches every nook and corner despite bereavement of his father on the day 21-day lockdown was declared, said there is no shortage of any fuel in the country and customers should not resort to panic booking of LPG refills.
“We have mapped demand for all fuel for entire April and beyond. We have refineries operating at levels enough to meet all of the demand. Besides all bulk storage points, LPG distributorships and petrol pumps are functioning normally. There is absolutely no shortage of any fuel,” he told PTI.
The nationwide lockdown that has shut businesses, suspended flights, stopped trains and brought almost entire vehicular movement to a halt, has impacted fuel demand with petrol, diesel and aviation turbine fuel (ATF) showing negative growth (degrowth or fall in demand).
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“LPG consumption however continues to grow and we are servicing all customers,” he said adding refill demand saw more than 200 per cent jump as the lockdown was announced.
The refills sought were a result of panic booking as in the absence of the exhausting existing ones, many could not take deliveries of new cylinders, he said adding even customers with double cylinder connections had ordered for refills without exhausting even one cylinder.
“There is absolutely no need for panic booking. We have enough stocks to meet all demand,” he said.
“When a customer resorts to panic booking, it puts unnecessary strain on the system as the requirement is immediately transmitted to bottling locations which make additional refills, transport it to bulk location and onward to the distributor.
“Distributors use already stretched delivery boys to physically deliver the cylinder to customer home only to return back with the filled cylinder as the customer refused delivery because existing ones hadn’t exhausted,” he added.
Singh said due to lower demand of liquid fuels, refinery run-rates have been lowered by 25-30 per cent – meaning they would produce up to 30 per cent less of all fuel petrol, diesel, ATF, naphtha and LPG.
Every barrel of crude oil when processed produces a certain percentage of petrol, diesel, kerosene/ATF and LPG. So lower processing of crude would result in lower production of all fuel.