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The toll operator on the Old Embassy Road started collecting toll from buses after Fastag was made mandatory and discounts to them were cancelled.
On Wednesday, after protest from bus operators, the toll operator had assured them of continuing the discount. However, on Thursday, when there was no discount provided, the bus operators stopped their services, emptied the buses of passengers and blocked the road.
Commuter, including school and college students, suffered from the sudden cessation in bus operations.
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