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Aviation safety regulator Directorate General of Civil Aviation (DGCA) has sought a report on the incident, which took place on January 30, a senior DGCA official said.
”On January 30, prior to the departure of American Airlines flight 293 from Delhi (DEL) to New York (JFK), a disruptive customer was removed from the aircraft for failure to follow crew member instructions,” the airline said in a statement.
American Airlines also said it has reached out to the customer ”to refund the unused portion of their ticket.”
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