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In a meeting with bank officials within the Commissionerate’s jurisdiction on Saturday, Commissioner Agarwal emphasized the importance of rapid access to transaction details in specific accounts when online fraud occurs. He noted that delays in obtaining this information can hinder investigations and urged bank officials to ensure timely cooperation.
Immediate Response during “Golden Hour”
The Commissioner highlighted the crucial “Golden Hour” period in which police need to freeze fraudsters’ accounts. He stressed the necessity of bank support during this short timeframe, urging banks to provide the required information swiftly.
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Bank officials discussed the procedure for requesting detailed transaction data and decided to appoint nodal officers for quick information exchange between banks and the police department. The police department will designate all ACPs as nodal officers to facilitate this process.
Suspicious Account Monitoring
Commissioner Agarwal also instructed bank officials to report any suspicious transactions in any accounts to the police immediately. This proactive measure is intended to help prevent potential frauds before they escalate.
The meeting was attended by DCPs Siddharth Goyal, B.P. Dinesh Kumar, and other officials.