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Case details
On Dec 16 2015, Jude Angelo had booked a bus ticket with Canara Pinto Travels to come to Udupi from Pune. Jude was asked in writing to come to a place named Stargate in front Hotel Nataraj in Pune which would be hi boarding point. Accordingly on the date of departure, Jude reached to the aforementioned location 30 minutes before the appointed time. He waited for quite some time well past the expected time of the bus arrival, but it never showed up. Hence, Jude enquired and was informed that the bus had departed from some other route.
However, Mr Angelo reached Udupi through other means and shared his experience with a relative R L Dais who is also the president of Railway Passengers Association. Through his help, a lawsuit was filed with the consumer court here.
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