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Tharoor cited a media report which in turn quoted an RTI reply to state that more than 2.7 crore passengers could not travel by train in 2022-23 despite buying tickets because of being waitlisted.
”When are the long waitlists in the Indian Railways going to end? With 2.7 crore waitlisted passengers denied a confirmed seat, the year registered the largest number of tickets that remained waitlisted before they were automatically cancelled,” Tharoor said.
This has been the trend, with every year breaking the previous year’s record, the MP from Thiruvananthapuram said.
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The matter must urgently seize the government’s attention, he added.
According to a reply to an RTI plea filed by Madhya Pradesh-based activist Chandra Shekhar Gaur, the Railway Board in 2022-2023 logged 1.76 crore Passenger Name Record (PNR) numbers, against which 2.72 crore passengers who were scheduled to travel, were automatically cancelled due to being waitlisted.
In 2021-2022, a total of 1.06 crore PNR numbers, against which 1.65 crore passengers were scheduled to travel, were automatically cancelled.
After cancellation of PNRs, the ticket fare is refunded to the passengers. The inability to provide confirmed tickets to passengers has been a recurrent problem with the national transporter.