Twitter applauds Zomato's newest 'cutlery' feature, aiming to reduce plastic usage

Zomato’s founder Deepinder Goyal announced a change in the way the customers of the food delivery application can now do their bit in saving the environment.

He wrote that instead of opting out of cutlery with food, now the customers will need to opt-in. Customers would need to instruct the restaurants if they need cutlery. Without it, just the food would arrive, not cutlery, tissues, straws, unlike earlier, when the restaurants were mandatorily sending plastic cutlery with the ordered food.

After a survey, Zomato came to know that 90 percent of their customers do not need the cutlery and are ready to contribute to the good health of the environment. The tweet went viral and garnered a lot of reaction.