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As a part of the five-year agreement, Bengaluru- headquartered Wipro said it would manage Fortum’s application portfolio across hundreds of applications for more than 11,500 users across 18 countries and provide 24/7 support for business-critical applications.
The IT major said in a statement it would leverage its artificial intelligence and automation platform, ‘Wipro HOLMES’ to enable process automation for enhanced end-user experience. “In addition, Wipro’s Service Integration & Management (SIAM) transformation solution will help Fortum consolidate and govern its multi-supplier eco-system,” the statement added.